Senior Level Technical Professional

Highly energetic and results-oriented IT professional with over 20 years of technical expertise, offering a proven track record in workstation deployment, end-user support (Tier 1 & 2), network troubleshooting, and application management within demanding environments. Exceptional customer service and communication skills, adept at building strong relationships with diverse stakeholders and translating technical information for non-technical audiences. Proven ability to prioritize, manage multiple tasks effectively, and adapt to evolving requirements with minimal supervision.